ACTS News from across the pond

19 October 2017


Third quarter 2017 was marked by an expansion of business with both airlines and cargo.

ACTS extended its strategic partnership with United Airlines, adding catering security services at New York’s LaGuardia Airport. ACTS is also be partnering with the airline to deliver security training in international locations.  This initiative has relied on the support of the ICTS Europe PQC&T team and the utilization of trainers from a variety of European ICTS operations. Sam Juchtman, Chief Operating Officer of ACTS leads this project and commented that,  “The training we are providing has been very well received by the customer and strengthens our partnership. ACTS is grateful for the support of everyone involved – particularly the ICTS Europe employees that have travelled across the globe to deliver this training.”

Copa Airlines, the fast-growing Panamanian airline, has re-awarded its national aviation security services contract to ACTS. ACTS has been working for the airline for the past ten years and is delighted to continue serving Copa at ten locations in the USA. That number will increase to 11 in December, with the addition of Denver Airport.

ACTS experienced growth in its cargo screening business, starting cargo screening operations for Worldwide Flight Services (WFS) in Seattle and Honolulu, and for Eagle Freight in Boston.

“ACTS managed through the impact of hurricanes Harvey and Irma, which devastated Houston and large parts of Florida, and impacted Georgia as well. Major airports were closed, including George Bush Intercontinental Airport in Houston, Miami International Airport and Hartsfield-Jackson Atlanta International Airport for periods. 

Our local management teams planned for the storms, ensuring that all customer obligations were met and that our employees prioritized their safety. Kudos to the management and employees across the Southeast – from Miami to San Antonio. I am pleased to report that none of our employees were injured in the storms and within days our operations ramped up to full capacity catering and cargo inspection” said Damien Flynn, President & CEO ACTS.