Since the introduction of the APIS (Advanced Passenger Information System) and APP (Advanced Passenger Profiling) programmes in the early 2000s, airlines have faced problems ensuring the data they transmit to national authorities is accurate. The problem intensifies with the growing number of passengers who check-in online.
As the travel documents of those passengers are not scanned at the airport, airlines have to rely on the document information submitted online by the passenger. Such information is often inaccurate and can lead to fines being imposed on the airlines by national authorities. A recent survey from IATA (2019) suggests that as much as 40% of APIS information submitted online by passengers is inaccurate.
ICTS Europe’s PassBoard solves these data quality issues by allowing airlines to scan all travel documents at the departure gate during boarding. Passports are used instead of boarding passes to board passengers, and PassBoard updates check-in records simultaneously, thereby creating a single source of API information which is always accurate and thus preventing huge fines and reducing personnel costs.
Watch our video to learn more.