ICTS Ireland wins the ‘Bundled’ Services and PRM contract at Shannon Airport

22 November 2013

ICTS Ireland is re-awarded the bundled services contract at Shannon Airport, which now also includes a contract for the provision of customer services to Persons with Reduced Mobility (PRM).

ICTS has been proving bundled services to Shannon Airport since 2007, including the management of left luggage, lost property, internal post delivery as well as customer services for the US Customs Border Protection. This new PRM service, starting in January 2014, will see ICTS assisting passengers during their entire time at the airport, from car park to aircraft and vice versa.