As the year drew to a close, ICTS Europe marked a significant milestone by commencing three new contracts with American Airlines (AA), highlighting the strength, responsiveness, and reliability of our partnership.

The first opportunity arose from a last-minute operational requirement. With just four days’ notice, ICTS UK was asked to assume responsibility for gate security activities at London Heathrow (LHR), effective 4 November 2025, following challenges faced by a local provider. ICTS UK responded swiftly and professionally, taking over operations seamlessly and delivering immediate results. The team has received excellent feedback from American Airlines — well done to all involved.

Following an RFP process, ICTS was awarded additional American Airlines contracts in Italy. The company will provide additional services at Rome Fiumicino (FCO), expanding its existing services at the airport, as well as Security and Passenger Handling Services at Milan Malpensa (MXP), marking ICTS’s return to MXP after several years. Operations at FCO commenced in December, 2025 and in MXP in January 2026 , both smoothly and efficiently.

“In addition to the exciting news of three new operations, which brings us to 16 locations with American Airlines, we have signed a new multi-year contract extension. This reflects the high-quality, focused, and dedicated service ICTS has consistently delivered across all stations over the years. We look forward to supporting American Airlines in 2026 with additional flight activities and are eager to further expand our footprint together across Europe”, said Ronen Remetz, EVP of ICTS Europe. “I would also like to take this opportunity to congratulate American Airlines on reaching the incredible milestone of its centennial year. Wishing American Airlines continued success in the years ahead,” Remetz added.

ICTS Maroc congratulates Delta Air Lines on the launch of their new direct flight from Atlanta to Marrakech. The first flight arrived in Marrakech on Sunday, October 26, 2025, marking the opening of the city’s first direct service to Atlanta. ICTS Maroc was awarded the contract to provide aviation security services for this new route.

“A special thank you to the entire ICTS Maroc team for their professional dedication, from training to managing the inaugural flight. Their hard work played a key role in the successful launch, earning recognition from the client. 

Appreciation is also extended to ICTS France management for their support from day one”, said Ronen Remetz, EVP of ICTS Europe.

In addition, ICTS Maroc has successfully resumed its second winter season of operations for United Airlines, connecting Marrakesh Menara Airport with New York’s Newark Airport.

A recent TSA audit of both Delta and United operations produced positive results. Thanks to the vigilance and commitment of the ICTS Maroc team, the inspection proceeded smoothly. Their professionalism and teamwork contribute to the company’s ongoing commitment to security and compliance.

At the end of October 2025, Qatar Airways renewed its contract with ICTS at Madrid Airport for an additional two years. This long-standing agreement, which covers year-round flights to Doha, originally commenced in 2006 - a contract that ICTS is proud to continue. Services provided under this contract include access control to baggage make-up area and aircraft, and aircraft exterior search.

November 15, 2025 marked the launch of a new contract for ICTS Spain with the Chinese airline Beijing Capital Airlines. This year-round service connects Madrid–Barajas Airport with Hangzhou Xiaoshan International Airport. ICTS Spain will provide security services at the jet bridge and aircraft doors, as well as aircraft ramp services.

On 7 November 2025, ICTS UK was requested at short notice to support Avianca at London Heathrow Airport. We immediately deployed a team, providing one ramp guard and one jet-bridge guard to secure the aircraft and carry out all required access control measures.

On 11 November 2025, the scope of service was expanded to include aircraft searches, as requested by the client. ICTS then formally took over the full security operation on 13 November 2025.

Our Aviation Security Team currently supports one daily flight from the UK to Colombia ensuring consistent operational and security coverage for Avianca, the flag-carrier airline of Colombia.

In December 2025, ICTS Spain began two new security services contracts with Aerospace Cargo Logistics (ACL) and Grupo Logístico Sesé.

Operations with ACL at Zaragoza Airport started on December 1 2025, as a year-round service. ICTS provides general security guards delivering cargo X-ray security services and access control. ICTS already supports ACL with security services at Barcelona and Madrid airports since 2019.

Continuing the positive momentum, ICTS also commenced security services for Grupo Logístico Sesé at Barcelona, Madrid, and Zaragoza airports. These services include cargo X-ray screening, access control, and, on request, K9 security support.

Both ACL and Grupo Logístico Sesé are part of Grupo Sesé S.L., a Zaragoza-based logistics group operating across land, sea, and air transport, with major hubs in Madrid, Zaragoza, and Barcelona.

Our Aviation Security Team at Dublin Airport has welcomed a new contract with FedEx. Since 4 November 2025, ICTS Ireland has been providing ground ramp security services five days a week in support of FedEx operations.

ICTS UK was delighted to support Delta Air Lines with ad hoc services for the NFL games held in London this October. As part of the first round of NFL fixtures, a special charter flight arrived on Sunday, 5 October 2025 at London Stansted Airport (STN). A dedicated team from London Heathrow (LHR) travelled to Stansted to carry out aircraft search services for this one-off flight.

On 9 November 2025, the NFL scheduled an international game at Berlin’s Olympiastadion. ICTS Deutschland welcomed the NFL team and its fans arriving on two separate American Airlines flights and provided security services for this ad hoc operation.

Later in November, ICTS Spain supported United Airlines ad hoc flight to Madrid Airport for the NFL game between the Washington Commanders and Miami Dolphins at Santiago Bernabéu Stadium.

We are proud to support our airline partners during these high-profile international sporting events and look forward to future opportunities to assist with special operations.

ICTS France is celebrating a strong end to the year, having secured two important airport contracts that further strengthen its presence in the French airport security sector.

The company is proud to have begun providing security services at Aéroport de Brive Vallée de la Dordogne, a contract that commenced successfully on October 1, 2025. ICTS France is responsible for passenger and hold baggage screening, as well as perimeter security, access control, and vehicle inspection. A new office has been opened to support this location, and the company warmly welcomes all the new employees who have joined the team.

Additionally, ICTS France was also awarded an airport security contract at La Rochelle Airport, effective October 1, 2025. Jérôme Laurent, Head of Tenders and Key Account Business Development of ICTS France, said: “ICTS previously provided airport security services at La Rochelle Airport. Once again, with an extremely short implementation period, the team successfully ensured a smooth transition. The renewal of this contract is therefore a great satisfaction for all operational, management control, and sales teams involved!”

ICTS Atlantique, a subsidiary of ICTS France, has been re-awarded the security contract at Bordeaux Airport for an additional three years. 

Effective from November 5, 2025, the contract covers passenger and cabin luggage screening, reinforcing the company’s presence in airport security. This extension builds on ICTS Atlantique’s initial agreement at Bordeaux Airport, which was signed in January 2022, highlighting the airport’s confidence in the company’s services and expertise.

“We are proud to have been re-awarded the security contract at Bordeaux Airport and to continue supporting the airport in its major refurbishment project, including the development of a new centralized passenger and cabin luggage screening area. The project includes the introduction of next-generation X-ray technology with an integrated Explosive Detection System will allow liquids to remain inside cabin baggage during screening, making the process more efficient and significantly improving the passenger experience. We wish Bordeaux Airport a smooth transformation as the project progresses toward completion around 2028,” said Mathieu Carrasco, Director of ICTS Atlantique.

ICTS in Switzerland is assisting Zurich Airport with passenger guidance while the SkyMetro undergoes renovation. The project, which began in December 2025 and runs until June 2026, aims to improve passenger flow, enhance sustainability, and bring a modern design to the airport experience.

Additionally, ICTS supports arrival passengers via bus and open-stand operations by managing temporary terminal entry doors. This service started at the end of January 2026 and will continue for approximately six months.

“We are pleased to have the opportunity to support Zurich Airport throughout the upgrade process of the airport. We are looking forward to the end result”, said Michel Bourloud, Managing Director of ICTS Security Consultant Ltd.

ICTS Hellas is pleased to announce two important contract developments with major Greek port authorities.

The cooperation with Igoumenitsa Port Authority S.A. continues with the renewal of the contract on 1 November 2025, covering boat shelter security services at two locations.

Meanwhile, ICTS Hellas continues its long-standing collaboration with Heraklion Port Authority S.A. by extending their contract for car park security services. The company has been working with Heraklion Port Authority since 2019.

These agreements strengthen ICTS Hellas’ role as a trusted partner in delivering security and operational services across 10 key ports in Greece.

ICTS Italy is pleased to announce the extension of its contract with Equinix - an American multinational internet and data center company - effective October 2025. Under this renewed agreement, ICTS teams will continue to provide comprehensive security services across five Equinix sites, including four locations in the Milan area and one in Genoa. The initial contract began in 2022.

Over the past few years, the General Security Department of ICTS Italy has built an impressive portfolio and is proud to deliver services to 29 clients across 45 sites throughout Italy.

CTSN is proud to welcome Nebius as a new client to its portfolio. The contract officially commenced at the beginning of November 2025.

Nebius, headquartered in Amsterdam, is a global technology company specializing in artificial intelligence (AI) and high-performance computing. The company designs and operates large-scale data centers equipped with advanced chips and servers, enabling AI systems to learn, process information, and perform complex tasks.

CTSN has been entrusted with delivering 24/7 on-site security services for Nebius. In addition, CTSN supports the company globally by serving as a central security hub and providing camera surveillance across multiple sites.

Sustainability is a core priority for Nebius. The company invests heavily in renewable energy and continually works to ensure its data centers operate efficiently and in an environmentally responsible manner—an approach that closely aligns with CTSN’s values.

CESG closed 2025 on a strong note, achieving additional growth and expanding its portfolio with several prestigious clients. Over the year, CESG supported the opening of new sites and reinforced security measures across key client locations.

Recent deployments include:

• De Beers – securing the new boutique on Rue de la Paix.

• Servair – securing the parking areas at Orly Airport.

• Goyard – securing an additional boutique to enhance the safety of its retail locations.

In parallel, CESG has rolled out a new AI-based digital tool designed to enhance the skills and responsiveness of on-site security agents. Now deployed across ten client sites, the tool gives agents direct access via their work smartphones to site-specific instructions and procedures, prevention plans, and HR information such as holiday requests and payroll inquiries. Through My CESG, the company continues to support its teams on a daily basis, improving operational efficiency and enabling the real-time sharing of essential information.

Looking back, 2025 was a year of strong growth and innovation for CESG, and the company looks forward to building on this momentum in 2026.

ICTS Italy has been awarded a new contract with Banca Nazionale del Lavoro (BNL), a leading Italian banking group and subsidiary of the BNP-Paribas group.

ICTS Italy’s General Security Department will provide comprehensive security services at BNL’s executive site in Milan: Diamante, located in the city centre, and Smeraldo, situated in the Assago business district. The services include reception, access control, patrols by armed security personnel, and firefighting services, ensuring the highest standards of safety for both facilities.

This contract reinforces ICTS Italy’s position as a trusted provider of specialized security solutions for major corporate clients across Italy.

Kirsty Virdee, ICTS T5 Terminal Manager at London Heathrow Airport writes; “On 7 October 2025, the ICTS British Airways Contract Team at London Heathrow had the distinguished honour of providing aircraft security services for the departure of our UK Prime Minister, Keir Starmer. 

Our dedicated team was responsible for a range of critical security functions, including aircraft guarding and search, access control, catering inspection, Escort and Escorting of baggage.

This high-profile operation was carried out seamlessly, demonstrating the professionalism, attention to detail, and teamwork that define our service standards. A huge thank you to all colleagues involved for your outstanding efforts and hard work. Your commitment to excellence continues to make us proud. Well done to all – a job exceptionally well done!”

We are thrilled to announce that ICTS UK has been selected as the security partner for a world-renowned global entertainment company.

Since 1 October 2025, Team ICTS is responsible for providing a comprehensive suite of security services across the United Kingdom and key international territories.

This new partnership sees our expert teams delivering a bespoke security solution designed to seamlessly integrate with the client's celebrated culture and brand values. The key services we are currently providing include the management of all front-of-house and physical security operations, ensuring a safe and welcoming environment for all. 

We are currently managing the Security Control Centre which provides 24/7 monitoring, offering constant vigilance and rapid response capabilities.

Furthermore, ICTS is providing security management services across key European territories, demonstrating our capacity for international coordination and excellence. 

The entire operation is underpinned by a robust account management structure, ensuring consistent quality, governance and a commitment to aligning with our partner's core values. 

A very warm welcome to our new colleagues who have recently joined ICTS!

CTSN, ICTS Europe’s subsidiary in the Netherlands, has successfully secured a new space mission at the European Space Agency’s launch base in French Guiana. The mission involved the launch of two European navigation satellites as part of the Galileo programme, marking the fifth consecutive year that ESA has entrusted ICTS with this specialised task.

During the eight-week test campaign, two CTSN teams took turns providing round-the-clock security, ensuring controlled access, checking all equipment, accompanying special transports, and verifying building seals and alarms. The successful launch took place on 17 December 2025.

“Congratulations to the entire team for their commitment and hard work in maintaining such a high standard of service delivery. Partnerships like these reflect the trust and satisfaction of both parties involved. Here’s to continued success and collaboration between ICTS/CTSN and ESA/ESTEC,” said Cheryl ten Brink, Customer Relationship Manager of CTSN Group.

ICTS Europe has partnered with ESA since 2008, providing security services at its facilities in France, Belgium, Germany, Italy, and the Netherlands.

ASP is proud to announce the expansion of its respite shelter portfolio in partnership with the City of Toronto, providing security at five new locations launched between November and December 2025.

Our ASP’s security teams are highly trained and equipped to provide professional safety and protection for protect shelter clients and staff. This expansion builds on our existing coverage of twelve City of Toronto locations, also including specialized services such as fire watch at Toronto’s historic Union Station.

ASP has been a trusted provider to the City of Toronto’s respite shelters for six years, demonstrating reliability and resilience through challenging periods, including the COVID-19 pandemic. With this latest expansion, ASP continues to support the City’s commitment to safe and secure shelter environments for the community.

Following a successful year of supporting events and facility security requirements at Rogers Stadium in 2025, ASP continues its partnership with the venue by providing mobile patrols during the seasonal winter closure. Facility services are scheduled to resume in March 2026, and events resuming in May 2026. ASP will continue to provide security services for both venue components.

Built in collaboration with Live Nation Canada, this large-scale outdoor concert venue hosts major shows throughout the year summer and autumn months. Since October 2025, ASP’s teams have ensured the facility remains safe and secure, even during quieter periods.

ICTS Hellas continues to strengthen its presence in higher education by securing new contracts and extensions to provide comprehensive security services across Greece.

In October 2025, the company was awarded a contract with the University of the Peloponnese, taking charge of security at the Sparta Campus.

In November 2025, ICTS Hellas extended its contract with the Athens School of Fine Arts, covering security for the School’s facilities in Athens, Piraeus, Lesvos, Mykonos, and Ioannina.

Most recently, in December 2025, ICTS Hellas collaborated with the University of Crete under a contract, providing security across the Gallou University Campus, Rethymno student dormitory, Voutes University Campus in Heraklion, and other University facilities along Knossos Avenue, Heraklion.

ICTS Hellas appreciates the trust placed in its services and strives to ensure a safe and secure environment for students and staff alike.

In October 2025, CTSN played a key role in a critical intervention during the handling of a Canadian Airline flight.

A woman and a child did not appear at check-in and were likely already airside from the previous day, having arrived with a different airline. 

During gate operations, a CTSN agent noticed discrepancies in the child’s profile: the passport details did not match the child’s appearance, and the pair had minimal luggage, raising further concern. Sam requested a secondary verification from the Service Delivery Manager of Menzies Aviation, the ground handling provider at Schiphol.

KMAR, the military police responsible for border control and security, was contacted directly. While awaiting KMAR’s arrival, another adult in the gate area exhibited suspicious behaviour and had interacted with the first woman earlier. When KMAR arrived, this second woman attempted to leave the area but was intercepted and questioned by KMAR.

KMAR confirmed that the child did not match the passport identity, identifying a human trafficking case. Both adults were arrested and will be presented to the public prosecutor.

The Service Delivery Manager of Menzies Aviation commended the CTSN agent and the CTSN team for their vigilance, professionalism, and decisive response.

This case highlights the critical importance of alertness, attention to detail, and proactive observation in keeping passengers and the airport community safe. Well done to all CTSN agents involved!

In November 2025, ICTS agents at Paris Orly Airport intercepted two individuals attempting to board a flight to Canada using suspected forged Spanish passports. Although disguised with masks, wigs, and sunglasses, agents noticed irregular facial features, nervous behaviour, and the suspects’ inability to speak Spanish, French, or English.

Further inspection revealed signs of passport forgery, and the individuals, later identified as Chinese nationals, were denied boarding. After briefly evading authorities and removing their disguises, they were apprehended and taken into police custody.

This case highlights once again the importance of vigilance, behaviour observation, and attention to detail in airport security.