As the year drew to a close, ICTS Europe marked a significant milestone by commencing three new contracts with American Airlines (AA), highlighting the strength, responsiveness, and reliability of our partnership.

The first opportunity arose from a last-minute operational requirement. With just four days’ notice, ICTS UK was asked to assume responsibility for gate security activities at London Heathrow (LHR), effective 4 November 2025, following challenges faced by a local provider. ICTS UK responded swiftly and professionally, taking over operations seamlessly and delivering immediate results. The team has received excellent feedback from American Airlines — well done to all involved.

Following an RFP process, ICTS was awarded additional American Airlines contracts in Italy. The company will provide additional services at Rome Fiumicino (FCO), expanding its existing services at the airport, as well as Security and Passenger Handling Services at Milan Malpensa (MXP), marking ICTS’s return to MXP after several years. Operations at FCO commenced in December, 2025 and in MXP in January 2026 , both smoothly and efficiently.

“In addition to the exciting news of three new operations, which brings us to 16 locations with American Airlines, we have signed a new multi-year contract extension. This reflects the high-quality, focused, and dedicated service ICTS has consistently delivered across all stations over the years. We look forward to supporting American Airlines in 2026 with additional flight activities and are eager to further expand our footprint together across Europe”, said Ronen Remetz, EVP of ICTS Europe. “I would also like to take this opportunity to congratulate American Airlines on reaching the incredible milestone of its centennial year. Wishing American Airlines continued success in the years ahead,” Remetz added.