From pilot project to long-term success: ICTS Germany is proud to announce the official launch of its partnership with the Municipal Public Order Service (KOD) in Gelsenkirchen, Germany.

The collaboration follows an extensive pilot phase that tested the deployment of a service dog alongside public order officers to evaluate its effectiveness during challenging or high-conflict situations. The results proved highly successful, with smooth operations and consistently positive results, leading to a second phase that reaffirmed these findings.

As a result, the City of Gelsenkirchen decided to permanently implement the service dog program, inspiring other municipalities to follow this innovative model. Today, the concept stands as a sustainable and widely recognized example of modern public service support.

A very special thanks goes to Mr. Florian Pichon, Operations Manager at ICTS Germany, whose professionalism, dedication, and on-site leadership were instrumental throughout both pilot phases.

The service dogs are professionally trained by ICTS Germany, ensuring they meet the highest operational and behavioural standards required for public service deployments.