As demand for tighter security impacts on airlines’ costs and profitability, the need to save time, money and resources is more pressing than ever.
In response, ICTS Cyprus introduced an Integrated Services solution, combining security interviewing and passenger check-in handling. Consequently, airlines can benefit from reduced staff hours and costs as the amount of time spent on security, check-in, and document verification is substantially decreased.
Customer service levels are also improved as passengers have to queue only once and are served by only one person. An increasing number of airlines is already benefiting from our Integrated Services solution.