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EUROPE

Located in one of the EU member states, a Civil Aviation Authority (CAA) needed an online solution to help them effectively certify all X-Ray screeners that are based in airports throughout the country.

EAGLE 7 CAA CASE STUDY

THE EAGLE7 SOLUTION

The main server of the system was deployed behind the firewall of the CAA to ensure the highest level of security. Employers of X-Ray screeners, such as airports and security companies, throughout the country are required to ensure all screeners pass a series of threat detection performance tests before becoming operational.


Using the Eagle7 admin system, the test parameters were defined by the CAA. With the parameters set, our team created a specific government-approved series of simulation-based threat detection tests that serve to certify all X-Ray screeners nationwide.


The results of the tests are automatically shared with the CAA and a certificate is issued by the system to candidates who successfully pass the test. As mandated by the law, screeners must undertake recertification every two years. Eagle7 automatically generates a reminder to the local (airport level) admin for each user before the current certification expires to ensure compliance.


The Results


We helped our client:


  • Roll out threat detection performance tests for X-Ray screeners nationwide

  • Improve how they track and manage screener certification

  • Ensure compliance with regulations

  • Automate the recertification notification process

  • Enable quality assurance and monitoring.

BUSINESS CRITICAL REQUIREMENTS

The solution needed to:

  • Be web-based, yet secured on the highest level as dictated by government standards

  • Easy to use

  • Deployable in multiple airports, yet allowing centralized data collection and control

  • Capable of serving tens of thousands of users yearly

Contact Us

Speak to our eLearning team to hear more about X-Ray Training